1. What are Operational Shifts?

Operational shifts help restaurants divide their working hours into multiple time periods such as morning, afternoon, and evening shifts. This allows better management of staff, reporting, and order tracking.

• Define restaurant working hours
• Separate reporting by shift
• Track orders based on shift timings
• Manage staff schedules effectively
• Support overnight restaurant operations

2. Understanding Shift Table

Each shift created in the system includes several important fields that define when the shift starts and ends.

3. How Shifts Work in the System

The POS system uses operational shifts instead of standard calendar days to track orders and generate reports. This is especially useful for restaurants that operate late at night or across midnight.

• The business day resets after the final shift ends.
• Orders created during a shift are associated with that shift.
• Reports and dashboards use shift data instead of calendar days.
• Overnight shifts are supported.

4. How to Add a New Shift

1. Navigate to Settings → Operational Shifts.
2. Click the Add Shift button.
3. Enter the shift name.
4. Select the start time and end time.
5. Choose the working days.
6. Save the shift.

5. Example Shift Structure

6. Important Notes